Episodes

Jan. 21, 2020

EP 260: Tracking Complex Projects With On-Demand CFO Christina Sjahli

The Nitty-Gritty: * Why clear client communication helps on-demand CFO & cash flow analyst Christina Sjahli manage her complex…

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Jan. 14, 2020

EP 259: Managing The Creative Process With Brooklyn Book Doctor Found…

The Nitty-Gritty: * How Brooklyn Book Doctor founder Joelle Hann manages the process of book writing for her clients* What her…

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Jan. 7, 2020

EP 258: Managing Multi-Layer Projects With Kaye Publicity Founder Dan…

The Nitty-Gritty: * How Kaye Publicity founder Dana Kaye plans and manages multi-layer book publicity projects* The tools she …

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Dec. 24, 2019

EP 257: End-Of-Year Mailbag Episode With Tara McMullin

We’ve had a helluva year here at What Works. We’ve talked to over 100 small business owners, published more than 80 episodes, and…

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Dec. 12, 2019

EP 255: Taking Stock & Setting New Intentions With Podcasting Advocat…

The Nitty-Gritty: * Why podcast advocate Elsie Escobar created a personal process for looking back over the year and setting h…

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Dec. 10, 2019

EP 254: Transforming Your Business Model With Growth & Impact Strateg…

The Nitty-Gritty: * Why Toi Smith made the shift from virtual assistant to online business manager to growth & impact strategi…

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Dec. 3, 2019

EP 253: Discovering The Joy of Missing Out With Inkwell Press Founder…

The Nitty-Gritty: * How The Joy Of Missing Out author Tonya Dalton discovered the stories and self-talk that were keeping her …

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Nov. 26, 2019

EP 252: Making New Clients Feel At Home With SmartStart Founder Linda…

The Nitty-Gritty: * Why SmartStart founder Linda Lopeke has every potential client complete a rigorous application* How she se…

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Nov. 21, 2019

EP 251: Teaching Customers How To Use Your Product One At A Time With…

The Nitty-Gritty: * How Tyme founder Jacynda Smith manages 100-200 individual consultations with new customers each week* Why …

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Nov. 19, 2019

EP 250: Creating Wildly Fun Client Experiences With Allie LeFevere

The Nitty-Gritty: * Why Obedient Agency co-founder Allie LeFevere believes so strongly in the power of humor to build a brand …

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Nov. 12, 2019

EP 249: Standing Out With Exceptional Customer Experiences With Proje…

The Nitty-Gritty: * How Project Army founder Viktor Nagornyy discovered his opportunity in the website support & hosting marke…

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Nov. 7, 2019

EP 248: What’s Working In Setting Boundaries While Delighting Custome…

The Nitty-Gritty: * What business therapist & mindset coach Nicole Lewis-Keeber does to help her clients identify boundary iss…

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Nov. 5, 2019

EP 247: Managing Exceptional Client Experiences In Less Time With Coa…

The Nitty-Gritty: * How Ashley Gartland works with her business coaching clients to help them streamline their own work and re…

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Oct. 29, 2019

EP 246: Learning From Your Mistakes With Leadership Developer & LMFT …

The Nitty-Gritty: * How Potentia Therapy founder Rebecca Ching learned from key mistakes she made bringing her vision to life*…

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Oct. 22, 2019

EP 245: Coaching Yourself To Stick With It With Original Impulse Foun…

The Nitty-Gritty: * How coach & author Cynthia Morris has coached herself through 20 years of growth as an entrepreneur* How s…

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Oct. 17, 2019

EP 244: Managing Anxiety As An Entrepreneur With Supernova Collective…

The Nitty-Gritty: * How coach and business strategist Jo Casey manages her anxiety as an entrepreneur* The situation that reve…

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Oct. 15, 2019

EP 243: Living Up To Your Own Expectations With ClickMinded Founder T…

The Nitty-Gritty: * Why Tommy Griffith left a job he loved at AirBnB to pursue growing his side hustle, a digital marketing ed…

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Oct. 8, 2019

EP 242: Embracing Uncertainty To Grow Your Business With Co-Creating …

The Nitty-Gritty: * How Co-Creating Inclusion founder Alethea Fitzpatrick took a long & winding road to creating her new compa…

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Oct. 3, 2019

EP 241: Finishing What You Start With Start Finishing Author Charlie …

The Nitty-Gritty: * Start Finishing author Charlie Gilkey explains the relationship between resilience and finishing the proje…

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Oct. 1, 2019

EP 240: Leveraging Commitment To Find What Works With Tara McMullin A…

The Nitty-Gritty: * How What Works founder Tara McMullin realized that business had gone off track* Why she chose to pivot to …

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Sept. 26, 2019

EP 239: Expanding Your Capacity Beyond The Classroom With Design Danc…

The Nitty-Gritty: * How Debra Giunta’s vision for Design Dance led her to make specific hiring decisions as the company grew i…

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Sept. 24, 2019

EP 238: Scaling Up With A Certification Program With The Ops Authori…

The Nitty-Gritty: * Why The Ops Authority founder Natalie Gingrich opted for scale using a certification program instead of bu…

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Sept. 19, 2019

EP 237: Discovering What Scales With Writer & Maximum Impact Founder …

The Nitty-Gritty * How writing mentor Katey Schultz knew she wanted to scale up her Monthly Mentorship program* What she did f…

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